Privacy Policy
Last updated: August 2026
This policy explains how VPN PY collects, uses, retains and deletes data when providing its website, accounts and cross-border network acceleration services. Using this website or subscription services means you have read this policy. If a brief notice on another page differs from this policy, the processing rules stated here apply.
Scope and Processing Principles
This policy applies to the VPN PY website, user panel, subscription services and support tickets. Data is processed only to provide services, maintain accounts, complete orders, keep systems secure and improve the page experience. VPN PY does not operate by selling personal data or build cross-site browsing profiles for advertising purposes.
VPN PY processes only the data needed for a specific function. When data is no longer needed for an account, order, security matter, dispute or legal obligation, it enters a deletion or de-identification process. Users should protect their account credentials and avoid giving access to unrelated people.
Data Collected and How It Is Used
No email address is required to register. A username and password are used to create an account and complete authentication. Because registration does not require an email address, VPN PY does not collect email as a default account field. Text, screenshots or other information submitted voluntarily in a support ticket are used only to understand the issue, respond to the request and preserve the relevant support context.
Order records include the selected item, payment status, activation status, aggregated traffic usage and necessary transaction references. They are used to deliver subscriptions, display account status, handle upgrades, process refund requests and resolve order disputes. Aggregated traffic usage calculates remaining allowances for plans or traffic packages and is not used to identify specific content accessed.
When you visit the website, the system may process page views, referring pages, browser type, device category, access time and basic network request information. This supports page performance analysis, abnormal-request troubleshooting and navigation improvements. This usage analytics data is separate from browsing activity within the network connection service.
No-Logs Position and Connection Data
VPN PY does not record which websites users visit, or retain DNS queries, transmitted content or persistent connection logs that could reconstruct specific browsing activity. When a network connection is established, the system temporarily processes operational information required for authentication, route assignment, traffic measurement and fault diagnosis. This information is used only as needed for those purposes and is not retained as a browsing record.
Account traffic summaries, plan status and connection fault information are not browsing history. To address a connection issue submitted by a user, support staff may review diagnostic information directly related to that ticket. Users should not submit sensitive content unrelated to the issue.
Cookies, Local Storage and Usage Analytics
The website may use cookies or browser local storage to preserve login status, language preferences, interface state and necessary security markers. These data are used to maintain sessions and remember user choices. After browser data is cleared, some preferences return to their defaults and the login session may expire.
Usage analytics help determine whether pages load properly, how visitors reach them and which features need improvement. Analytics are not used to record websites visited through network acceleration connections. Browser restrictions on cookies or local storage may affect login, language selection and normal use of the user panel.
Payment Processing and Third-Party Services
VPN PY supports Alipay / WeChat / USDT. Payment credentials and authorization are handled by the relevant payment channel. VPN PY receives only the result information needed to complete an order, confirm payment status, process a refund or review a dispute. Third-party payment channels handle transaction data under their own privacy rules; users should read the information provided by the relevant channel before paying.
Except when completing payment, providing necessary services, handling security incidents or meeting applicable requirements, VPN PY does not disclose account or order data to unrelated third parties. If a service provider must process limited data, processing is restricted to the scope needed for the specified function.
Data Retention, Deletion and Policy Updates
Account details are retained while the account remains active. Order and payment status are retained while services are delivered, refunds are handled, disputes are resolved and necessary recordkeeping requirements are met. Support tickets are retained for the period needed to handle the issue and complete follow-up checks. Usage analytics are kept only as needed to maintain the website and analyze overall trends. Once the purpose ends, relevant data is deleted, aggregated or de-identified.
Users can sign in to the user panel and submit requests to access, correct or delete account data through the support ticket entry. Before completing a deletion request, VPN PY may verify control of the account and confirm whether any order, refund or dispute remains unresolved. After account deletion, limited records required by law or dispute handling may remain until the related obligation ends.
This policy may change as service processes, storage methods or applicable requirements change. The updated text will be published on this page, and the last-updated month at the top will be revised accordingly. Before continuing to use the services, users should review the latest version. If they disagree with the updated processing practices, they may stop using the services and submit a data-processing request.